Shipping Information
- All orders are shipped via USPS within 1-3 business days the order is placed. This does not include weekends or holidays.
- The estimated shipping time begins once your order has finished processing.
- Once your order is shipped, you will receive an email with the shipping confirmation along with the tracking number.
- Orders placed on Friday or holidays will not be processed until the next business day as our office is closed during the weekend and holidays.
- James&Leo is NOT responsible for any LOST, DAMAGED, or STOLEN packages.
- James&Leo is NOT responsible for any delays due to shipping disruptions.
- Shipping delays may occur due to unforeseen circumstances.
- If your package arrives damaged, please contact us at hello@jamesandleo.com within 24 hours of receiving your order.