Shipping Information

  • All orders are shipped via USPS within 1-3 business days the order is placed. This does not include weekends or holidays.
  • The estimated shipping time begins once your order has finished processing. 
  • Once your order is shipped, you will receive an email with the shipping confirmation along with the tracking number. 
  • Orders placed on Friday or holidays will not be processed until the next business day as our office is closed during the weekend and holidays. 
  • James&Leo is NOT responsible for any LOST, DAMAGED, or STOLEN packages.
  • James&Leo is NOT responsible for any delays due to shipping disruptions. 
  • Shipping delays may occur due to unforeseen circumstances. 
  • If your package arrives damaged, please contact us at hello@jamesandleo.com within 24 hours of receiving your order.